Ebtown.com is a world wide retailer with industry shattering customer service. We are known for offering an awesome selection of high-quality merchandise, while still bringing the customers the prices they want. We recently decided to branch off into the website hosting and design industry. Our goal is simple, to provide high end hosting at reasonable prices. We are also offering other retailers a spot inside our online mall ( As long as they can meet the quality control requirements).
Our Virtual Mall environment was made to give all of our customers a shopping experience that would leave a lasting impression and keep them coming back for years. In 2007, the idea and resources were pulled together and Ebtown.com, a subsidiary of Ebtown L.L.C., was born. Our head office is located in Chandler, AZ, one of the most beautiful desert regions within North America. Arizona is also one of the technological hot spots within the United States, where we employ some of the Internet Industries top executive and technical talent. At our deepest roots Ebtown.com's business philosophy is the customer is No. 1. And we make it our main goal to achieve 100% customer satisfaction by going that extra mile to make the shopping experience something that they will be proud to share with their friends and family. All stores located inside our mall are required to offer a High level of service and support that is considered standard practice within Ebtown.com. We make sure that every company wishing to do business at Ebtown.com has a proven track record of ethical business practices and a drive to achieve that same level of customer service.
Our Datacenter Tour
Ebtown.com utilizes the AtlantaNAP facility and network in Atlanta, GA as our primary data center partner for our hardware and connectivity.
Here is a brief overview of what you get to take advantage of when you have service with Ebtown.com
* 99.999% Reliability
* 4 Main state of the art UPS Systems
* 2 Generators with in ground 5000 gallon fuel tanks to ensure power if there is an outage. 1.5 megawatt and 800 KVA
* Connected to the most reliable power grid in the state of Georgia through quad vaults on 4 feeds - this protects the main hospital in Atlanta so it is on a last outage program as critical services and was extensively upgraded for the Olympics. We have not had to use our generators in 5 years.
* 8 22 ton Redundant Liebert Air systems providing consistent temperature and humidity range in the datacenter.
* State of the art datacenter ID system and security including video surveillance and recording. All entrances to the Data Center include biometric scanning in combination with card key to prevent unauthorized access.
* FM200 Fire suppression and active monitoring with VESDA early smoke detection.
* Redundant Cisco BGP routing and switching infrastructure with cold spares on site allows for equipment failure with no interruption of service and timely replacement of the failed item. 10 Gig Metro Ethernet ring for the core routing with dual feeds of all aggregation routers ensures 100% uptime with some of the best uptime in the business.
* State of the art Avaya ANS BGP management system optimizing the routes on the 6 gig network in real time 7000 times per minute based on traceroute performance to ensure that your servers have the highest performance routing vs a simple bgp configuration.
* State of the art monitoring system for all servers and network devices with instant failure notification.
